Privacy Policy

1. Introduction

DK Global Agency Services ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including when you submit inquiries or documents related to study abroad, visa assistance, job placement, medical coordination, and other services.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email, phone number, country of residence)
• Service-specific information (study level, visa type, travel dates, medical concerns, etc.)
• Documents you voluntarily upload (passports, academic transcripts, CVs, medical records)
• Communication records between you and our team
• Technical data (IP address, browser type, pages visited) via standard analytics

3. How We Use Your Information

• To process and respond to your inquiries and service requests
• To facilitate applications for education, employment, visas, travel, and medical services
• To communicate with you about your case status and next steps
• To improve our website and services
• To comply with legal obligations

4. Document Storage

Sensitive documents are stored using secure cloud storage with signed URLs — never as binary data in our database. Access is restricted to authorized personnel involved in processing your request.

5. Data Sharing

We do not sell your personal information. We may share data with trusted third parties (universities, employers, embassies, hospitals, airlines) only as necessary to fulfill your service request, and with service providers who assist our operations under confidentiality agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at dkglobal255@gmail.com.

7. Contact

For privacy-related questions, contact DK Global Agency Services at dkglobal255@gmail.com.

Note: This is a draft policy and should be reviewed by legal counsel before publication.